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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michele Walker

December 11, 2025

5  out of  5
rating by Michele Walker
"Agent Alma provided great customer service!"
We responded:
"Thank you so much, Michele, for your wonderful feedback! We're thrilled to hear that Alma provided you with excellent customer service. We'll be sure to pass along your kind words to her. If you need anything else, please let us know—we’re always here to help!"
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Hugh McColl

December 8, 2025

5  out of  5
rating by Hugh McColl
"Prompt service, accommodating staff."
We responded:
"Thank you so much, Hugh, for taking the time to leave us a review. We're delighted to know our team could assist you quickly and make you feel welcome. Your feedback means a lot to us, and we hope to see you again soon!"
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Ashia Culler

December 5, 2025

5  out of  5
rating by Ashia Culler
"Very professional and helpful. I would definitely recommend this firm. Brent was extremely helpful and informed me of different options for my auto and renters insurance. Thank you!"
We responded:
"Thank you for your kind review! We're glad Brent was able to assist and provide clear options for your auto and renters coverage. We truly appreciate your recommendation and the chance to help! "
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SP P

December 4, 2025

5  out of  5
rating by SP P
"Madi is really great, excellent customer service. She answered all my questions and gave options to lower my premiums. Highly recommended to visit and get Insurance here."
We responded:
"Thank you for the 5-star review and your kind words! We appreciate it!"
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abigail morgan

December 3, 2025

5  out of  5
rating by abigail morgan
"Andrew was great. Thank you for all the help you gave!"
We responded:
"Thank you for the review, Abigail! We're glad to hear Andrew was able to help and make things easy for you. Thanks again for trusting our team!"
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J G

November 26, 2025

5  out of  5
rating by J G
"Brent was awesome and very knowledgeable and explained everything in detail."
We responded:
"Thank you so much for the review! We're glad to hear Brent was able to walk you through everything and make the process easy. We appreciate you choosing our office!"
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Miriam Conley

November 25, 2025

5  out of  5
rating by Miriam Conley
"Larry and his team are the best of the best! Madi is so helpful and kind as well. Everyone has exceptional customer service and cares about you as more than just a customer. Highly recommend!"
We responded:
"Thank you so much for the wonderful review! Larry and our entire team truly appreciate your kind words. We're thrilled to hear that Madi and everyone here made you feel supported and cared for. It means a lot that you'd recommend us, and we're always here whenever you need us! 🙌"
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Kiamarís Gorrín

November 24, 2025

5  out of  5
rating by Kiamarís Gorrín
"I had the pleasure of receiving exceptional service from Brent and Alma, who went out of their way to explain in detail what each aspect of the insurance meant for both my new home and my vehicles. I am especially grateful that they made me feel comfortable and confident at all times. 100% recommended"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Brent and Alma were able to walk you through everything and make the process clear and comfortable. We're grateful for your trust in us as you insure your home and vehicles, and we're excited to welcome you into our State Farm family. Your recommendation truly means a lot--if you ever need anything, we're always here to help! 😊"
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Melaine Young

November 24, 2025

5  out of  5
rating by Melaine Young
"We've been with Larry Huttos office for years & their always are very kind & today I spoke with Andrew & he answered all my questions & was very polite & helpful! Thankyou for everything!"
We responded:
"We appreciate your business, Melanie! Thanks for taking the time to leave us a review."
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Matthew White

November 21, 2025

5  out of  5
rating by Matthew White
"Madi,does a really good job also state farm"
We responded:
"Thank you for your support, Matthew! We appreciate the review."
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Ken Blocker

November 20, 2025

5  out of  5
rating by Ken Blocker
"Awesome Madi"
We responded:
"Thanks for the shout-out! We're glad Madi was able to take great care of you. 😊"
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Jakob Lee

November 20, 2025

5  out of  5
rating by Jakob Lee
"Madi was a great help getting things sorted for my new vehicle!"
We responded:
"Thank you so much for sharing your feedback! We're glad Madi could help get everything squared away for your new vehicle. We appreciate you choosing our office and are always here if you need anything!"
Profile photo of Debbie jefferson Hart

Debbie jefferson Hart

November 20, 2025

5  out of  5
rating by Debbie jefferson Hart
"My car would not start and Brent was a big help and got me on my way..YAY!!"
We responded:
"Thanks for sharing this! We're so glad Brent was able to help you get back on the road. If you ever need anything, we're always here for you--such a relief to be moving again!"
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A Bennett

November 19, 2025

5  out of  5
rating by A Bennett
"Madi was very polite and professional. She handled all my concerns and questions with efficiency."
We responded:
"Thank you for sharing your experience! We're happy to hear Madi took great care of you and made everything easy to understand. We appreciate you trusting our team!"
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Journey

November 19, 2025

5  out of  5
rating by Journey
"Andrew was exceptionally helpful on a Friday afternoon when I had been at the dealership all day long trading in my 2020 RAV4 for a 2025! It’s always super stressful purchasing a new car. I knew with Larry Hutto’s office, they would make the insurance transfer a breeze! I was right! Andrew guided me through each step efficiently and with kindness. It’s always helpful to talk with cheerful people. I’ve been with State Farm for over 40 years for home and auto insurance. Don’t plan on going anywhere else! Thanks, Andrew!"
We responded:
"Thank you for the wonderful review! We're glad Andrew could make your new car purchase a little easier and guide you through the insurance transfer with kindness. Your 40+ years of trust mean so much to us. Enjoy your new RAV4 and thank you for choosing our team! 😊"
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Becca Mullins

November 14, 2025

5  out of  5
rating by Becca Mullins
"Great experience getting insured here. Everyone is friendly and Brent as great people skills! I had to edit my review because I am terrible with names! Thanks again y'all 😀"
We responded:
"Thank you, Becca! We're so glad you had a great experience and felt welcomed by our team. We'll make sure to pass your kind words along to Brent. 😊"
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Jose Alvarez

November 14, 2025

5  out of  5
rating by Jose Alvarez
"Well. What can I tell when dealing with professional people, Matty, she is caring and patient agent , she helped me to find out, where can I save the most money and have best coverage for my insurance needs. I wished I have talked to her before. And not gone to someone else to fill my needs in reference to insurance coverage needs. You are is one of the top insurance in the market. Kudos to Matty. Keep it up it. You should have the employe of the month parking spot in front of the building and a raise. Thanks for your help and I see more bus iness in the future with you and your company."
We responded:
"Thank you so much for your wonderful review, Jose! We're thrilled to hear that Madi was able to provide caring, patient, and knowledgeable service while helping you find the best coverage and savings for your needs. We truly appreciate your kind words and confidence in our team. We look forward to continuing to support you with all your insurance needs. Thank you again for choosing us!"
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kittibird

November 14, 2025

5  out of  5
rating by kittibird
"So awesome and friendly!"
We responded:
"Thank you so much for your kind words, we appreciate the feedback!"
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Louise Steadman

November 3, 2025

5  out of  5
rating by Louise Steadman
"Update information"
We responded:
"Thank you, Louise, we appreciate your support!"
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S. King

October 23, 2025

5  out of  5
rating by S. King
"I'm so happy to be insured with State Farm. Brent Frick listened to my concerns. He was very patient, knowledgeable, and thoroughly explained my coverage options. As such, I was able to choose a policy that was best for my family. We have additional coverage at an affordable rate."
We responded:
"Thank you for your kind words! We're glad Brent was able to answer your questions and help you find the right coverage for your family. We appreciate your trust and are here anytime you need us!"
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Karyn Gatlin

October 17, 2025

5  out of  5
rating by Karyn Gatlin
"Madi was great helping with our new account in Lexington! Thank you Madi!"
We responded:
"Thanks so much, Karyn! We're thrilled to hear Madi made your experience in our Lexington office such a great one. We appreciate your trust and look forward to helping you with all your insurance needs! 😊"
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Todd Lorenc Music

October 10, 2025

5  out of  5
rating by Todd Lorenc Music
"Brent was great at explaining the details and answering all my questions very happy"
We responded:
"Thank you for sharing your experience, Todd! We're so glad Brent's expertise and care helped make everything clear and easy to understand. We truly appreciate your feedback and are happy to have you with us!"
Profile photo of Yohan Arencibia

Yohan Arencibia

October 9, 2025

5  out of  5
rating by Yohan Arencibia
"Great service with Alma. Highly recommend!"
We responded:
"Thank you for your kind words, Yohan! We're so glad Alma's sincerity and expertise made your experience a great one. Your recommendation means a lot to us!"
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Debbie Bass

October 8, 2025

5  out of  5
rating by Debbie Bass
"Madi and Larry were phenomenal in making sure I understood every detail of my policy. I've been with them for over 11 years and my parents used them before me. Honest and helpful."
We responded:
"Thank you so much for your kind words and for trusting our team for over 11 years! We're so glad Madi and Larry have continued to provide the honest, helpful service your family has come to rely on. We truly appreciate your loyalty and look forward to many more years together!"
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Tommy Beard

October 8, 2025

5  out of  5
rating by Tommy Beard
"Great experience - Madi was excellent!"
We responded:
"Thank you for the kind words, Tommy! We're so glad to hear you had a great experience and that Madi took such good care of you. We appreciate you choosing our agency!"